Browser Support Information

In order to use our Policy Manager and/or Contract Manager System, you will need:

High speed Internet access using Cable, DSL, Fiber, or similar - with a recommended speed of 1 Mbps or greater
Windows 10, Windows 11, macOS 10.15, macOS 11, macOS 12
Adobe PDF reader
Javascript Enabled

Browser Support:

Google Chrome

Microsoft Edge

Last 3 Versions Supported

Current Browser Information:

Operating system
Browser
IP Address
Browser Size
Screen Size
Javascript	Enabled

Full User Agent:

Plug-in Requirements:

Adobe PDF Reader

In order to view documents on our Policy / Contract Manager System, you will need Adobe PDF Reader.

Adobe Reader installs a "plug-in" into your browser so it will automatically open PDF (Portable Document Format) documents to view and/or print.

To test if you already have a PDF reader installed on your computer, click on the sample PDF document below.

Test PDF Document

If the above sample PDF document opened, you are ready to access our Policy / Contract Manager System.

If it did not open, it is likely that you do not have a PDF reader installed on your computer, or it is not up to date.

You can download a free copy of Acrobat Reader from Adobe's web site.

If you already have Adobe Acrobat installed, please verify that you have version 9 or greater.

Click the "Adobe PDF" button below and follow the instructions on Adobe's web site to download Acrobat Reader to your computer.

Once you have installed Acrobat Reader, you can return to this MCN Test Site and try to open the above sample PDF document.

Make sure that you install a modern web browser recommended above before you install Acrobat Reader.

Please note: there are settings in Adobe that will allow PDF documents to open "in-line". Please see the Adobe website for more info.

Javascript Support

In order to view Policy / Contract Manager system, you will need to have a current version of Javascript installed and enabled on your computer. Javascript is a programming language that makes web programming more dynamic and interactive.

Browser Troubleshooting:

Google Chrome

Clear Cache

On your browser toolbar, Click "History"
Then click "Clear Browsing Data"
Select the checkboxes for Cookies and site data and Cached images and files
Use the menu to select the time frame of the data you wish to delete
Tap Clear browsing data

Trusted Sites

Click the 3 lines or dots on the far right of the Address bar
Click on Settings, scroll to the bottom and click the "Show Advanced Settings" link
Click on Change proxy settings
Click the Security tab > Trusted Sites icon, then click Sites
Enter the URL of your Trusted Site, then click Add
Click Close > OK

Edge

Cache

Select the Settings and More menu (the three ellipses)
Select Settings
Select "Privacy, Search and services" in the left pane of the Settings menu
Select the "Choose What to Clear" button in the Clear Browsing Data section
Select the checkboxes of the types of data you want to clear from the cache
Click "Clear Now"